Refunds and cancellation

Cancel a subscription

Cancel through the Paddle portal in Billing or your purchase email. Scheduled cancellation prevents the next renewal and normally takes effect at period end. Cancellation and refunding an existing payment are separate.

Request a refund and consumer rights

Request a refund through your Paddle receipt or choose Request refund at Paddle.net. Provide your purchase email, transaction and reason. Contact Akbopro support for product issues. Paddle.net · [email protected]

Paddle’s South Korean consumer policy provides cancellation and full refund when requested within seven days of the transaction. Usage does not remove that right. Mandatory local law and more protective consumer rights take precedence.

Other refunds depend on statutory rights, product defects and Paddle’s individual review; a universal unconditional 14-day refund is not promised. Paddle Refund Policy

After approval and credit adjustment

Refunds normally return through the original payment method. Submission, approval and receipt of funds are different stages; payment networks may take time. Check Paddle and Billing for the result.

Credits covered by an approved refund are revoked. If already used, the remaining credit adjustment is displayed and settled from a later credit purchase. This does not automatically charge your card or reduce a statutory cash refund because credits were used.

Failed conversion and support

Failed, canceled or timed-out undelivered conversions restore reserved credits. This differs from refunding a purchase. Review and editing are free; contact support about persistent defects or unavailable promised features. [email protected]

Operator and contact

Business

사운드베이 / SOUNDBAY

Representative

이인성 / INSUNG LEE

Business registration

241-09-00128

Business address

31-155, 323 Incheon tower-daero, Yeonsu-gu, Incheon, 22007, Republic of Korea

Support and privacy

[email protected]